Privacy Policy

At SSSray Filament, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or conduct business with us. By using our website or submitting your information, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Contact information (name, email address, phone number, company name)

  • Order and transaction details

  • Communication records (emails, inquiries, messages)

  • Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your data to:

  • Process orders and provide services

  • Communicate with you regarding inquiries or transactions

  • Improve our website and customer experience

  • Comply with legal obligations

3. Data Sharing

We do not sell your personal data.

We may share information with:

  • Logistics providers (for shipping purposes)

  • Payment processors

  • Legal authorities when required by law

4. Data Storage and Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

5. Your Rights (GDPR for EU Customers)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

6. Cookies

Our website may use cookies to enhance user experience and analyze traffic. You may disable cookies through your browser settings.

7. Data Retention

We retain personal data only as long as necessary for business or legal purposes.

8. Contact

For any privacy-related inquiries, please contact us at:
📧 Dyfri@sssray.com

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