Online time
Monday to Friday: 9AM - 8PM
Weekend: 10AM - 5PM
Get in Touch with Our Team
Professional 3D Printing Filament Manufacturer
Reliable Filament for Consistent 3D Printing
Whether you need wholesale pricing, OEM/ODM private label manufacturing, or technical support, our experienced engineering and sales team is ready to support your 3D filament business with reliable production, consistent quality, and responsive service.
Q1: Who is SSSray and where is your factory?
SSSray is a Zhejiang-based 3D printing filament manufacturer with a 10,000 m² production facility and 50+ extrusion lines in Jinhua, China. We are not a trading company — every spool is produced in our own factory, which means direct pricing, quality control at the source, and faster response to custom requests. Our primary markets are North America and Europe, where we supply distributors, brand owners, and resellers.
Q2: How do you ensure filament quality and consistency?
We hold CE, RoHS, and MSDS certifications. On the production floor, every line is equipped with real-time laser diameter monitoring to maintain a tolerance of ±0.03 mm. Additional QC checkpoints include roundness measurement, tensile consistency testing, and net weight verification per spool. If your market requires additional documentation (e.g., specific test reports), we can arrange third-party testing through SGS or equivalent labs.
Q3: What OEM/ODM services do you offer?
We support the full spectrum:
Service
What’s Included
OEM (Private Label)
Your branding on our proven formulations — custom colors, spool design, box/label artwork, diameter options
ODM (Custom Development)
New formulation development based on your specs — we handle R&D, prototyping, color chip approval, and mass production
Many of our partners started with a small OEM trial order and later moved into ODM collaboration as their product line grew. We’re set up to support both.
Q4: What are your minimum order quantities?
MOQs depend on order type:
- Wholesale (stock materials): Flexible — contact us with your target SKUs for a specific answer.
- OEM/ODM: Varies by customization level. Simple relabeling has lower MOQs; full custom formulation requires a reasonable batch size to ensure quality consistency.
We recommend telling us your estimated monthly or quarterly volume — our sales team will build a plan that balances cost efficiency and manageable inventory for you.
Q5: How long does production and delivery take?
Stage
Timeline
Sample preparation
7–10 business days
Wholesale orders (stock material)
5–15 business days after confirmation
OEM orders (custom packaging)
15–20 business days after confirmation
ODM projects (new formulation)
Add 3–5 business days for color chip & sample approval before mass production begins
Your sales representative will provide a detailed production schedule with milestone dates once we confirm your order specifications.
Q6: What payment methods and trade terms do you accept?
Payment Methods
- T/T (bank transfer) — primary method for all orders
- PayPal — available for small trial orders
Trade Terms
- FOB Ningbo/EXW — you arrange freight, or we can recommend reliable logistics partners
Standard terms for new customers: 30% deposit, 70% balance before shipment. As our partnership develops, terms can be adjusted accordingly.
Q7: How do I get samples or request a quote?
Sample Policy
- Up to 3 free spools for verified business inquiries
- Additional samples charged at standard pricing
- Shipping cost is covered by the buyer
How to Start
- Submit the inquiry form on this page, or
- Message us on WhatsApp / send an email
Tip: Include the following in your first message so we can reply with an accurate quote within 24 hours:
- Target material(s) and color(s)
- Estimated order quantity
- Whether you need OEM, ODM, or wholesale
- Your destination country (for freight estimation)
Key Account Manager
Email:Kalina@sssray.com
+86 19157525767
+86 13658149256
Send us a message
We typically reply within 1 business day
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